Most of our orders are shipped from our location in Perth, Western Australia. We also occassionally utilise third party warehouses in other states and overseas and in some instances orders can be dispatched from these locations.
Yes, we can deliver to your home, work address or Post Office box. If you would like your order to be delivered to your workplace, please make sure someone will be there to receive the parcel as a signature maybe required on delivery.
Delivery cost will be automatically calculated on checkout and the amount depends on your location and order quantity
We dispatch orders from Monday to Friday. Standard delivery within Australia usually takes 7-10 business days. International deliveries will take longer but we aim to have your order in your hands withing 14-20 days
As soon as your order is dispatched, we’ll send you a confirmation email or text messge with a tracking code and related courier information.
Yes, we delivery to most international destinations. Shipping costs will be automatically calculated on chekout.
We accepts all major credit and debit cards: Visa®, MasterCard®, American Express®, Discover®, Diner’s Club, JCB, including PayPal, Apple Pay, Google Pay, AfterPay and ZipPay.
While checking out your order, you will be redirected to the Paypal website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful Paypal payment, a payment advice will be automatically generated to elegantlighting.com.au system for your order. It’s fast, easy & secure.
Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use. Without a Paypal account, all you need is any Debit/Credit card that is supported by Paypal.
We want our customers to receive our highest quality service, so please contact us straightaway if you feel there’s something wrong with the order you’ve received. Please tell us in as much detail as possible about your order and the problem, and we’ll look for the best solution to solve the issue.